Privacy Policy

Last updated: October 9, 2026

Production Tech Direct, Inc., doing business asPro Media Systems (“we,” “us” or “our”), respects your privacy. This policy explains how we handle personal information collected through our website, project enquiries, consultation bookings and customer portal.

Information We Collect

Information you provide
We collect information you choose to provide when contacting us, requesting a quotation, booking a consultation or using our customer portal. This may include:Your name, company, professional role, email address and telephone number.Account information and communications associated with your customer portal.

Please provide only information relevant to your enquiry. Avoid submitting passwords, financial account credentials or other sensitive information through general contact forms.

Information collected automatically
Our website and hosting services may collect technical information such as your IP address, browser and device type, pages requested, referring website and access times. Cookies and similar technologies may also support website functionality and remember preferences.

How We Use Information
We use personal information to:Respond to enquiries and discuss project requirements.Arrange consultations and communicate about appointments.Maintain, troubleshoot and secure our website and business systems.

If we send promotional communications, you may opt out using the instructions in the message or by contacting us. Essential communications about an active project, account or transaction may continue.

When We Share Information
We may disclose personal information where necessary to operate our business, provide requested services or meet legal obligations, including to:

Service providers:Businesses that help us operate our website and customer portal, manage enquiries and quotations, process payments, communicate with customers or deliver projects. Relevant information may include contact details, project requirements and transaction records.

Business successors:For questions about these disclosures, please contact info@promediasystems.com.

Cookies and Embedded Content
Our website uses cookies necessary for functions such as sessions, security and customer account access.

Optional cookies may be used by enabled analytics tools or third-party features. Where cookie choices are available, you can manage them through the website’s cookie controls. You can also manage cookies through your browser, although blocking essential cookies may prevent some features from working.

Pages may contain embedded content from third parties, such as YouTube videos. Loading or interacting with that content may disclose technical information to the provider and allow it to use cookies or similar technologies under its own privacy policy.

Links to external websites are governed by those websites’ privacy policies.

Browser Privacy Signals
We have not yet verified how our website and its third-party integrations respond to Do Not Track (DNT) or Global Privacy Control (GPC) signals. We therefore cannot currently confirm that enabling either signal changes their data collection or tracking behaviour.
For questions about our privacy practices, please contact info@promediasystems.com.

How Long We Keep Information
We retain information for as long as reasonably necessary to respond to enquiries, deliver services, administer customer relationships and meet legal, accounting or recordkeeping requirements.
Retention depends on the type of information and its purpose. Some records may need to remain available to resolve disputes, enforce agreements or maintain secure systems.


Security
We use reasonable administrative and technical safeguards appropriate to the information we handle. No internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

Your Choices and Requests
You may contact us to request access to, correction of or deletion of personal information we hold about you, or to opt out of promotional communications.
We will review requests in accordance with applicable law. We may need to verify your identity, and certain information may be retained for legal obligations, security or legitimate business recordkeeping.
Depending on your location and the laws applicable to our business, you may have additional privacy rights. Nothing in this policy limits those rights.

Children’s Privacy
Our website and services are intended for business customers and adults. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can review and address it.

International Processing
We operate in the United States. Our service providers may process information in the United States or other countries where they operate. Privacy laws in those countries may differ from those in your location.

Changes to This Policy
We may update this policy as our website, services or practices change. Updates will appear on this page with a revised “Last updated” date. Where required by law, we will provide additional notice of material changes.

Contact Us

For privacy questions or requests, contact:

Production Tech Direct, Inc.
Doing business as Pro Media Systems

Email: info@promediasystems.com
Please use the subject line “Privacy Request.”